Terms of Service

Effective date: August 18, 2025

These Terms of Service (“Terms”) govern your access to and use of Hetki (the “App”, “Service”). By creating an account, downloading, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Who we are

Provider: hetki-records, Torkkelinkatu 13, Helsinki. Contact: team@hetki.xyz.

2. Eligibility

You must be at least the age of majority in your jurisdiction (e.g., 13 in the US, 16 in parts of the EU/UK) or have parental/guardian consent. You represent that you can form a binding contract with us and will comply with these Terms and applicable laws.

3. Accounts

  • You are responsible for your account, credentials, and all activity under it.
  • Provide accurate information and keep it updated.
  • Notify us promptly of any unauthorized use or security breach.

4. Health & safety notice (no medical advice)

  • The Service provides wellness and meditation content for informational and educational purposes only. It is not medical advice, diagnosis, or treatment.
  • Consult a qualified healthcare professional before starting or changing any wellness or meditation practice, especially if you have a medical condition, are pregnant, or have mental health concerns.
  • Stop any activity that causes discomfort, pain, or distress. Do not use the Service while driving or in situations requiring your full attention.
  • The Service is not designed for emergencies. In an emergency, call local emergency services immediately.

5. Your content

  • You may submit information such as preferences, goals, notes, or feedback (“User Content”). You retain any rights you have in your User Content.
  • You grant us a worldwide, non‑exclusive, royalty‑free license to host, store, process, adapt, and display User Content solely to operate, improve, and provide the Service.
  • You represent that you have all rights necessary to submit User Content and that it does not infringe or violate others’ rights or laws.

6. Generated content

  • The Service may generate scripts, audio, summaries, or suggestions based on your inputs (“Generated Content”). Generated Content is provided “as is” for personal, non‑commercial use.
  • We do not guarantee accuracy, completeness, or fitness for any purpose. You are responsible for how you use Generated Content.
  • Subject to your compliance with these Terms, we grant you a personal, non‑exclusive, non‑transferable license to use Generated Content within the Service for your own wellness and meditation practice.

7. Acceptable use

You agree not to:

  • Use the Service for unlawful, harmful, or abusive activities, including harassment or infringement.
  • Attempt to reverse engineer, scrape, or circumvent security or rate limits.
  • Upload malicious code or interfere with Service operation or networks.
  • Misrepresent your identity or the source of content.

8. Intellectual property

We (and our licensors) own all rights in the Service, including software, interfaces, designs, logos, and content provided by us. Except for the limited licenses expressly granted to you, no rights are transferred.

9. Third‑party services

The Service may rely on or link to third‑party services (e.g., hosting, authentication, content delivery). Their terms and privacy practices govern your use of those services. We are not responsible for third‑party services.

10. Subscriptions, in‑app purchases, and renewals (if applicable)

  • If you purchase a subscription or one‑time product, pricing, billing terms, and renewal periods will be shown at purchase.
  • Subscriptions may auto‑renew until canceled. Manage or cancel via your app store account settings before the renewal date to avoid charges.
  • Refunds are handled per the app store or applicable law.

11. Privacy

Your use of the Service is subject to our Privacy Policy. It explains what data we collect and how we use and share it.

12. App store terms

If you download the App from an app store, you also agree to the app store’s terms. The app store is not responsible for support or claims related to the App.

13. Service changes and availability

We may change, suspend, or discontinue any part of the Service at any time. We are not liable for any unavailability or modification.

14. Termination

We may suspend or terminate your access if you violate these Terms or if needed to protect the Service or other users. You may stop using the Service at any time. Certain provisions survive termination (e.g., IP, disclaimers, liability limits).

15. Disclaimers

THE SERVICE AND GENERATED CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) USD $50.

17. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Service, your User Content, or your violation of these Terms or applicable law.

18. Governing law and venue

These Terms are governed by the laws of Finland, without regard to conflict‑of‑law rules. You agree to the exclusive jurisdiction of the courts located in Helsinki, Finland, unless applicable law requires otherwise.

19. Changes to these Terms

We may update these Terms. We will post the updated version with the “Effective date” above and, where appropriate, notify you in the App. Continued use means you accept the changes.

20. Contact

Questions about these Terms: team@hetki.xyz.